Get support for your AT&T PREPAID (formerly GoPhone) account. Learn how to activate & make a payment (refill), check usage, review prepaid plans, and more. Check out our prepaid phone activation guide and learn how to activate your prepaid iPhone. See more instructions and activation tips below. Hi Thank you for contacting the AT&T Community Forums! I can help you activate your GoPhone! To activate your phone, you’ll need to first pick a plan you’d like. You can them add funds with your prepaid card for service or by using a credit or debit card. You can activate your device by completing these steps: • Go to. • Select your activation type, and enter any required information. • Select Continue, and then follow the prompts to complete the device activation. Additional information, including step-by-step instructions on how to activate your GoPhone device are available from. We recommend reading this article in its entirety as it covers all the points of the activation. If you are still unable to activate your device, we’ll be more than happy to review your activation and verify where it’s getting held up. Hope this helps and let us know how it goes! Tim, Community Specialist. A GoPhone is an AT&T prepaid, or 'pay-as-you-go', cellular phone. AT&T lets you pick a calling plan and preload minutes either by using a credit card. Merchants are subject to change. Prepaid cards issued in connection with loyalty, award or promotion program. Blackhawk Discover® gift cards and prepaid cards are issued by MetaBank®, Member FDIC. Discover® and the Discover Acceptance Mark are service marks used by MetaBank under license from Discover Financial Services. In Canada, Mastercard Prepaid Cards are issued by Peoples Trust Company pursuant to license by Mastercard International Incorporated. ®/TM Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. In the United States, Mastercard Prepaid Cards are issued by MetaBank, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. In Canada, Visa Prepaid Cards are issued by Peoples Trust Company pursuant to a license by Visa Int. *Trademark of Visa Int., used under license. In the United States, Visa Prepaid Cards are issued by MetaBank, Member FDIC, pursuant to a license from Visa U.S.A. The information on this site has been translated into French and Spanish for your convenience only. The translation may not accurately represent the meanings of terms, conditions and representations presented in the English language. The English language controls the meaning of the information provided herein. For MetaBank privacy policy, visit For patent information, visit ©2017 Blackhawk Network Holdings, Inc. All Rights Reserved.
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